Professional Communication in ICT Free-Sample MyAssignmenthelp

Question: Discuss about the Professional Communication in ICT. Answer: Investigating the Skill Gap between Graduating Students and Industry Expectations The aim of the article is to interview almost twenty-three managers and the people who are responsible for hiring in different software companies that are present in United States and Europe by comparing the results. This will help in identifying the graduates who are struggling to be employed in these companies and the skills that will be required to be hired in the companies (Radermacher, Walia and Knudson 2014). The critical analysis will be a mix of both where the results will help in the identification of the struggle that the graduates face with the use of configuration management systems and the various software tools. It will also identify the lack of experience with respect to experience and the abilities to solve the problems by the recent graduates (Cheng et al. 2015). It was seen that there was a misconceptions among the graduates regarding the development of softwares and the encapsulation process that are used in it. It also helped in finding out the success if the softwares can be shipped with defects. It has been seen that in many researches the students who have graduated immediately from colleges find it difficult to get hold of the first job (Royle and Laing 2014). The problem that was identified was based on the common issues that are experienced by the graduates that were hired recently. The newly hired people had difficulty in communicating and collaborating with their superiors; as they faced problems in understand the type of work that was required in the workplace. The issues that were related to technicality made the graduates experience more problems, as they were not aware of the solutions and how to solve the problems. From the research that was conducted, it was seen that they used a revision control system, as they were facing t rouble at every phase of their work. They even faced trouble using the debugging tools that was used to fix bugs in the various codes of the softwares. This created a problem for the company, as the service to the customers was not done in a proper manner. The work that was done by the employees for the company was incorrect and did not meet the criteria that was required by the customer. This led to a decrease in the productivity level of the companies due to the complexities that the new employees faced in the workplace. This led to a loss in the budget of the company and made the United States and the European firm to incur losses on a huge scale (Mishra 2014). The article has a research based style, which helps in comparing the results of the managers of the companies that has hired recently graduated people as new employees of the firm. The article could have been presented in a better way by interviewing the human resources department, as they are the ones who interview the people before the companies hire them. Thus, it can be concluded that the employees need better training so that the problems and the issues can be fixed in a better way. This will help them in serving the organization in a proper and efficient manner. This will help the companies to increase their profits by long margins, as the employees will be able to achieve more than their productivity level. The training period of the people needs to be for a longer time and based on quality so that they can develop the communicative skill that will be required in the workplace (Cappelli 2014). Disaster Management and Social Media The aim of this article is to identify the social media presence of the Queensland Police Service (QPS) and the conversation that is done both ways between the QPS and the mobile. It will also help in identifying the development that is present in the online community that follows QPS whenever a disaster takes place such as the recent terrorist attacks in Mumbai where the domination of social media was seen as the media coverage by the authorities. The analysis of the article will be done in a positive manner where it will help in establishing the response of QPS whenever a disaster happens in the state (Hughes, Peterson and Palen 2014). QPS follows a process that is well-established in nature because of the drafting and the inflow of information constantly. They follow a model that is reactive in nature so that they can quickly respond to the disasters that are happening in and around the state. It resorts to social media as a tool to reach the public and get the maximum coverage of the media in the shortest time available. They made sure that the videos of the disasters were posted on the social media sites so that it helped in covering the media conferences. This helped the department in many ways, firstly it was seen that they received organizational support from the top levels of the management (Alexander 2014). Secondly, they had undergone a training period for seven months, which helped them in gaining better knowledge on dealing with the disasters. This helped them in tackling two major disasters in the Brisbane area and Queensland, the first was Tasha, a tropical cyclone that bought heavy rain in Central Que ensland and the flash flood that happened in Toowoomba, a tsunami victimized area (Imran et al. 2015). Within a span of twenty-four hours, the likes on the page on the social media increased from 17,000 to 100,000. It also received around 39 million post impressions that was equivalent to around 450 average views with the timeframe. It was possible due to the technological advancements that are present in the area and that the entire population is tech savvy in nature. The media conferences were translated in to different languages so that the people who were affected in those places can benefit them on a major way. The use of social media is beneficial because it helps in the promotion of huge volumes of information to a large base of people at a given point of time. This helps in spreading the news at a faster rate and contains no wrong informations. The page becomes a trusted source to get authentic news and information about the happenings in the community and about the media. It also helps in spreading extra information that is related to the news directly to the communities that they are targeting so that the people do not have to rely on the coverage that is done by the media (De Alburquerque 2015). This helps in saving time to a certain extent. It also helped the police department by disclaiming all the rumors that were posted on the social media with the help of hash tags. It helps in providing immediate feedback about the information that is being posted in the social media pages from the communities. The department helped in providing assistance by creating situational awareness about the locations that were affected in the disaster. This helped in assisting the people of those areas who would not have any means of communication otherwise (Hiltz, Kushma and Plotnick 2014). References Alexander, D.E., 2014. Social media in disaster risk reduction and crisis management.Science and Engineering Ethics,20(3), pp.717-733. Cappelli, P., 2014.Skill gaps, skill shortages and skill mismatches: evidence for the US(No. w20382). National Bureau of Economic Research. Cheng, Y., de Castro, B.V., Montenegro, J.L.V. and Pelmonte, J.A., 2015. The consequences of education mismatch and skill mismatch on employees work productivity: A structural equation model.Luz y Saber,9(12), pp.1-1. De Albuquerque, J.P., Herfort, B., Brenning, A. and Zipf, A., 2015. A geographic approach for combining social media and authoritative data towards identifying useful information for disaster management.International Journal of Geographical Information Science,29(4), pp.667-689. Hiltz, S.R., Kushma, J. and Plotnick, L., 2014. Use of social media by US public sector emergency managers: barriers and wish lists.Proceedings of ISCRAM,279. Hughes, A.L., Peterson, S. and Palen, L., 2014. Social media in emergency management.Issues in Disaster Science and Management: A Critical Dialogue Between Scientists and Emergency Managers. FEMA in Higher Education Program. Imran, M., Castillo, C., Diaz, F. and Vieweg, S., 2015. Processing social media messages in mass emergency: A survey.ACM Computing Surveys (CSUR),47(4), p.67. Mishra, K., 2014. Employability skills that recruiters demand.IUP Journal of Soft Skills,8(3), p.50. Radermacher, A., Walia, G. and Knudson, D., 2014, May. Investigating the skill gap between graduating students and industry expectations. InCompanion Proceedings of the 36th international conference on software engineering(pp. 291-300). ACM. Royle, J. and Laing, A., 2014. The digital marketing skills gap: Developing a Digital Marketer Model for the communication industries.International Journal of Information Management,34(2), pp.65-73.